Installing Therefore Capture Client
Installing the Therefore client software
The Install Process
Navigate to the Therefore share. This is most likely \\{SERVER_NAME}\Therefore$ then locate and run ‘TheClient’ for the correct Therefore version
When prompted if you would like to let the application make changes to the computer, select Yes.
Please note that in some cases, you may need credentials entering from a user who is an administrator - this is usually your IT department/supplier
Multiple prompts may pop up when running this, ensure these are for Therefore and then confirm these.
If prompted, install any prerequisites required for the Therefore installation.
In the installer wizard, untick ‘Check online for latest version’ and click next > next > accept and next
Select the region where you are based
Agree to the End-User License Agreement
On the Setup Type, select custom
For the install location, you can leave this as default unless your IT team state otherwise
Install entire features for:
Capture Client
Once the relevant features have been selected, click Next
Tick Local Network (connect via DCOM) and enter the name (or IP address) of the Therefore server, then click next
Alternatively, if you are a Therefore Online customer this will be https://{tenant_name}/thereforeonline.com/TheXMLServer. The tenant name will also need entering
If you are unsure of your tenant information, please contact support@itspectrum.co.uk and we will be happy to provide you with this information
If you connect using XML, you may need to contact your IT or IT@Spectrum for this information
On the final page, select Install
Select Run/Yes to any prompts that show during the installation phase
Once finished, untick "Launch Therefore Navigator" and click Finish
If you require any assistance with this, please feel free to contact the IT@Spectrum support team at support@itspectrum.co.uk and they will be happy to assist.
Related Articles
Installing Therefore
Installing the Therefore client software This guide will guide you or your IT team through the installation process for the Therefore software we provide for you. This contains step by step instructions to take you through each stage of the install ...Installing Therefore™ Online
Installing Therefore Online This guide will go thorugh the process of installing the Therefore Online client, as opposed to the on-premise client. The guide for on-premise can be found here. In order to install this, you will need to be a Therefore ...Installing IRIS Verify
Installing IRIS Verify This guide will guide you or your IT team through the installation process for the Verify software we provide for you. This contains step by step instructions to take you through each stage of the install process, along with ...Installing Spindle Document Distribution
Installing the Spindle Client This guide will instruct you or your IT team through the installation process for the Spindle Document Distribution software we provide for you. This contains step by step instructions to take you through each stage of ...Installing Pulse 2
Installing the Pulse 2 Client This guide will instruct you how to install the Pulse 2 client on Windows PCs. The guide will contain step by step instructions along with screenshots for reference, if needed. The install process Locate the installer ...