Enabling/Disabling Overdue Notifications

Enabling/Disabling Overdue Notifications

Turning On/Off Overdue Notifications

This guide will instruct you on how to enable or disable the overdue notifications on Therefore workflow tasks. You will need access to the solution designer in order to make these changes within the workflow. The process for this will be the same for general notification emails as well.

The Process

  1. Open the Therefore Solution Designer
  2. Navigate to the workflow in question
    1. In this example, we will be using a workflow named "Purchase Invoice / CN Handling"
      













  1. Locate the task you wish to turn off the notifications for and double-click this
      
  1. Tick the box for "Do not send overdue e-mails"
      
  1. Once this is done, click OK
  2. Save the workflow
      
  1. Update the existing version to make the changes instantaneously
      

This will need to be done for each individual task that sends overdue notifications

If you have any questions or require any assistance, please feel free to contact the Spectrum Support Team at support@spectum.tech.

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