Creating a user in Therefore Online

Creating a user in Therefore Online

Creating a Therefore Online User

This article will guide you through the process to add a new user in your Therefore Online solution. You will need access to the Therefore Solution Designer and also administrator permissions within Therefore.

  1. Open the Therefore Solution Designer and navigate to the Users section

  1. Right-click "Users" and select "New User"

  1. Enter the relevant information such as username, display name and email address

  1. Also add the user to any relevant groups to ensure they have the correct access permissions
    1. You can do this by following the instructions for "If the user is in the user list" in the guide here.

  1. Once you have added the user to the relevant groups, click OK
    1. Ensure "User must change password at next logon" is ticked

  1. Enter a password for the user you have just created and then press "OK"

  1. When the user opens Therefore, they will be presented with a login box. This is where they will enter their username and password

If you want to skip the login page when opening Therefore, tick "Automatically log in" - however please refrain from doing this on a shared PC

  1. When logging in, the user will be prompted to change their password before continuing, click "OK" on this prompt

  1. On the next page, enter the old password for the user and also what the new password should be and click "OK"
    1. The user should not share this password with anyone else

The user has now changed their password and been configured to use Therefore.

If you require any assistance, please feel free to contact IT@Spectrum support at
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